Try playing your disc on a different Xbox One console. Please note that you should hold the disc by the outer edges and wipe the surface from inside to outside.Ģ. If there're finger prints, dust and other debris on your disc, clean it using a soft and clean cloth. Make sure your disc isn't scratched and clean. If your Xbox One can load and play some discs, but doesn't recognize others or delivers an error, fix this issue using the following methods.ġ. > Check Fixes for 'Xbox One Won't Play Redbox DVD Disc' If you have tried all the above fixes, but Xbox One disk drive still can't recognize your discs, you may have to require repair from professional services or a replacement. You should know that disassembling will void any warranty from the manufacturer or Gamers Repair.Ĥ. Disassembly your Xbox One disc drive and inspect it to see if there're broken or loose parts, damaged or torn cables, or other abnormal thing. If no updates show up, your console is up to date.ģ. Check if your Xbox One uses the latest software version: Settings -> All Settings -> System -> Updates -> Update console. If the issue goes away, you can change the settings back to Instant-On.Ģ.

Then restart Xbox One console and insert a disc to try again. Change the power settings from Instant-On to Energy Saving: Press the Xbox button on your controller -> Settings -> All Settings -> Power -> Power Mode -> choose Energy Saving.

This problem may result from an internal hardware issue, if your Xbox One displays 'insert disc' message, display error, or doesn't make any response after you inserting any type of disc. Top 5 Xbox One Disc Drive Errors and DIY Fixes

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